Delivery from stock

At HAMA you order directly from the manufacturer. The big advantage for you is that we have practically everything in stock all the time, so we can deliver quickly. We ship from our location in Nijverdal, the Netherlands and for spare parts orders with a value of at least €20 we even ship free within the EU.

Delivery time

We always send out the parts you have ordered as quickly as possible. Because they differ so greatly, we use different shipping methods for spare parts and machines. Spare parts are almost always sent via a package carrier. We give you the choice between free standard shipping, which takes an average of one to four days within Europe, and express shipping. Large machines are shipped by our carrier. As soon as the machine is picked up you will be notified of the expected delivery date.

Free shipment of spare parts for orders of €20 or more

As an extra service for our customers, shipping of spare parts and accessories is completely free within the European Union for orders of €20 or more. If the order amount is lower, you pay €10 for shipping and handling. The average delivery time for standard shipping within Europe is one to four working days.
Once the package is on its way you will receive a track & trace code you can use to monitor its progress.

Express shipment of spare parts

Clearly there may come a time that you need a part urgently. To optimally assist our customers when this need arises, we also offer express shipment. This means that when an order is placed before 10:00 a.m. on a working day, it will generally be delivered the next working day. Once the package is on its way you will receive a track & trace code you can use to monitor its progress.

Shipping charges for express shipment

This express service is subject to additional charges. We do not have a standard rate for this service, because the rates charged by the express shipping service vary based on the destination country and the weight of the spare parts.
You can choose the express delivery option in step 3 of the ordering process. The express shipping costs are calculated automatically and shown on the screen based on the delivery address you have specified and the content of your order. The express costs are then added to your order.

Shipment of machines

HAMA machines such as the plastering machine, airless machine and compressor are delivered by our carrier.

Transport costs for machines

HAMA has fixed delivery fees for each machine:

Any accessories and spare parts that are ordered at the same time are sent with the machine, so there are no extra shipping charges.

Alternative delivery address

During both registration and the order process you have the opportunity to specify a delivery address in addition to your company details. You can also specify a different delivery address when placing an order, to be used only for that particular order.

Order pick-up

Although we ship spare parts for free within the European Union for orders of at least €20 and only charge a fraction of the actual costs for delivery of the machines, you are also welcome to pick up an order yourself from our location in Nijverdal, the Netherlands. You can choose this option in step 3 of the order process. We will then contact you to arrange a pick-up time.